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  • Shannon Walker

What consumers expect from brand communications Amid Covid-19

Insights to help you better tailor meaningful messages based on consumer feedback

As many businesses fight to survive, how they connect with consumers will be an essential part of their recovery. Success will come to businesses that keep abreast of the changing wants and needs of their consumers and aim to create new and meaningful value for them. To support you shape the right communications, here are 5 key insights from what people expect to see from brand communication according to new research from Twitter's user survey.